European Civil Justice publications

Search our publications

Publications listing

Developments and Issues in Consumer ADR and Consumer Ombudsmen in Europe

This policy brief outlines major developments and issues in consumer dispute resolution systems in Europe that were highlighted at the conference...

The International Adoption of Ethical Business Regulation

This Policy Brief is the latest in a series on Ethical Business Practice (EBP) and Ethical Business Regulation (EBR).

The Rapid Resolution and Redress Scheme for Birth Injuries: An Alternative Scheme Design

A study that proposes an alternative approach to ensure the rapid resolution and redress of cases involving the families of infants injured at birth.

Delivering Collective Redress in Markets: New Technologies

This Policy Brief summarizes the findings of a joint project between Oxford University and the Catholic University of Leuven aimed at evaluating different mechanisms for...

Ethical Business Regulation

This policy brief outlines the concept of Ethical Business Regulation (EBR), which aims to foster a business culture of mutual engagement, respect, learning, and constant...

ADR and Justice in Consumer Disputes in the EU

This policy brief reports on the main conclusions from an international conference held at Wolfson College, Oxford on 18–20 April 2016, at which representatives from seven...

Designing Consumer Redress: Making Redress Accessible for Consumer-Citizens

To improve access to justice for consumers in the European single market, an EU Directive on consumer Alternative Dispute Resolution (ADR) (2013/11/EU) was introduced in May...

Reforming the EU Consumer ADR Landscape: Implementation and its Issues

This report describes the discussions at the Third Oxford Consumer ADR conference, which brought together policy officials, regulators, ombudsmen, alternative dispute...

An Informed Dialogue Supporting Safe Innovation in Medical Technology

What do we want from medical technology, and how can we get it?
This policy brief addresses a series of interrelated questions on how regulatory reform in the...

CDR Mechanism for Consumer Dispute Resolution

A report in Chinese on the use of alternative dispute resolution methods to resolve consumer disputes.

Publications