FLJS Fellow Dr Ying Yu presents research at United Nations Conference on Trade and Development
FLJS Research Fellow Dr Ying Yu, Programme Coordinator of the FLJS Consumer Rights in China programme and Deputy Director of the Oxford University One Belt One Road (OBOR) programme, presented her research on dispute resolution and consumer protection at the United Nations Conference on Trade and Development (UNCTAD) on 9-13 July at the Palais des Nations in Geneva, Switzerland.
Dr Yu presented at a roundtable on dispute resolution and redress, examining the role of dispute resolution in the protection of consumer rights to highlight the reasons why it is important for various forms of justice to be available to, and accessible by, consumers. She identified alternative dispute resolution (ADR) mechanisms such as those employed by ebay and Alibaba as cheaper, easier, and less stressful means to resolve disputes. Increased use of ADR schemes for small disputes can also free up courts to deal with more complex cases and reduce the regulatory burden of government, although it should be noted that decisions reached by ADR bodies are not, on the whole, enforceable and binding in law.
Dr Ying Yu concluded by proposing that UNCTAD build a platform for member states to exchange information, share experiences and best practice, and to initiate guidelines for best practice in cross-border dispute resolution.
Full details of the event are available at the Oxford Law Faculty website. The presentation slides for the talks will also be available shortly on the UNCTAD website. The above research presented at the UN will be published as a policy brief and as an edited volume in the coming months.